1. Design research
Quantitative: large number of participants
Qualitative: individual interview or small group meeting
2. Discover
Identifying needs
Managing the process, such as collecting the data.
Investigate approach: identify the questions.
Applying research.
3. Define the design problem
Pinpoint in issues.
Define
Examine
Develop
4. Feasibility: focus on the pros and cons
Evidence
Overview
Benefits
5. Get ideas
visual research
6. Resources
More knowledge
Creates: based on the understanding of research topic
Enables collaboration
7. Documenting the process
Discover
Reflecting
Key insight
Define strategy
Develop
Test: if the product is not good enough, then analysis the problem and re-design.
if the product is good enough, then
8. Deliver.
9. Collected the feedback and analysis the result.

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